Our Employee Assistance Programme
Our Employee Assistance Programme (EAP), which is provided by Vita Health Group, is available to help make life easier, whether the issue is personal or work-related. It is a service for all colleagues that provides information, advice and emotional supports, 24 hours a day, 365 days a year.
This includes:
Helpline answered by a qualified advisor/counsellor
You can contact the EAP helpline on their free 24-hour phone number 0800 111 6387.
The Helpline will be answered by a qualified advisor/counsellor who will talk through your reasons for calling and offer information, advice, emotional support and signposting.
It will provide an opportunity to talk with a trained and experienced person whose objectivity can help you understand both yourself and your situation in a new light. They offer empathic support and realistic encouragement as you try to find better ways to cope with and come to terms with what is troubling you. You can get in touch for any issues that affect your day-to-day life such as;
- stress
- family
- relationships
- work issues
- health
- debt
- bereavement
A confidential service
Vita Health is not part of NLC, it is an independent organisation that provides our Employee Assistance Programme.
The supports offered by Vita Health Group are confidential; that means the content of anything discussed remains between the NLC employee and Vita Health. All information you provide to your counsellor will be kept confidential unless there is serious risk of harm to yourself or others.
Online wellbeing hub my-EAP
The online wellbeing hub my-EAP has self-help support, articles, videos, podcasts and health assessments on a range of issues such as health and wellbeing, emotional/personal, homelife, work/career, legal and money worries.
The web address is www.my-eap.com organisation access code is NLCWELL .
Support for managers
In addition to providing assistance to individual employees who are struggling, managers can use the EAP service to get support, guidance and advice related to managing and assisting their team members. The managers section on the online wellbeing hub my-EAP can be accessed here using the access code NLCWELL. Alternatively the Management Support helpline can be contacted on 0800 1116 385 Monday – Friday 8am-6pm.
Cycle2work is a salary sacrifice scheme. The discount comes from paying off the bike cost straight from your salary. This means you save on tax and national insurance with the bike cost going through as a non cash benefit.
The mylifestyle portal provides colleagues access to wide variety of savings all in one place.
Got a query or a question then check out the supports that are available:
By the end of the 90-minute session you will:
Sounds great – tell me more!
Hundreds of NLC colleagues are riding bikes they initially got through Cycle2work. In the video Claire Grierson from the Craigneuk Family Learning Centre shares her experience of getting a bike through Cycle2work and on the right Mairi MacVicar a Active School Co-ordinator also shares her experiences.
Which songs will help you focus?
Manage your anxiety coming out of lock down
How to rebuild confidence post lock down – three tips 
With modern technical clothing, staying warm and dry on the bike, no matter how bad the weather, has never been easier. Below British Cycling provides you advice on choosing the correct clothes, getting your layering right and other practical tips for staying warm through the worst of the British winter.
Non-vented aero style road helmets can keep your head warmer, especially when paired with a windproof skullcap or traditional Belgian style winter hat.
Put your trainers on and catch up with a colleague for a walking meeting following socially distancing guidelines. Even if you aren’t working close to colleagues geographically just plug your headphones into your phone and you can get walking and talking 🙂
Agree a lunch date with the team and have a blast with a virtual team lunch cook along. Take your digital device into the kitchen to enjoy everyone’s company over lunch whilst you cook up and eat in the comfort of your own home!
Many colleagues now working remotely have really missed the chance office encounters with team colleagues they maybe didn’t directly work with. That’s those brilliant brief conversations with team members who you hot desked next to or had a chance discussion with in the lift or at the water cooler.
Whether you have the voice of a songbird or sound like some ball-bearings in a blender, singing can have some remarkably positive effects.
Can I keep using reloadable discount cards I have with the previous shopping discounts platform?
There are four different ways you can get a discount depending on the retailer:
eGift cards
Online codes – instant discounts
Discounted retailer websites
